British Airways passenger slams unbelievably uncomfortable 9-hour flight, carrier apologizes
Reps for British Airways have apologized to a passenger after his seat and entertainment screen broke, along with the bathroom door ,during the flight.
Mark Chalk, who paid $1,062 for his recent flight from Mumbai to London, slammed the airline after he was also given a flatbread with his meal which looked like “rats had got to it”.
Chalk, from Bingley, West Yorkshire, England, complained on Twitter after being given the meal during the ten hour flight.
The 38-year-old posted to Twitter: “Not a good flight. Broken seat which kept reclining, unbelievably uncomfortable, subzero temperatures. Food that looked like rats had got to it first and even the toilet door fell off midflight. Oh well, at least I can watch some films for 9.5 hours. Nope.”
“The heat was an issue as it was super cold [and] the seat was really uncomfortable,” he claimed. “Everything the lady behind me put on her tray, I could feel it through the seat.”
“The plane seemed very old so maybe that’s the reason,” Chalk said.
A spokesman for British Airways said: “We pride ourselves on the quality of service we offer on board, and are investing $8.1 billion for our customers to refresh our aircraft fleet and improve the catering across all cabins. We are sorry that our standards fell below our customer’s expectation on this occasion.”
However, this isn’t the only time people have complained about food on the national airline.
Erik Booher, from Houston shared pictures from the flight of what appears to be chicken and vegetables in a congealed creamy sauce and an unidentifiable dish that looks like it was scooped from a pond.