I drive for Uber and Lyft — heres what your driver thinks about you based on your rating – Business Insider
And if your rating is somehow between 4.50 and 4.59, you are a bad passenger, and I will never, ever accept your ride request.
A passenger in this low rating range is likely everything a 4.6-er is, but worse.
I will absolutely not accept a ride from a passenger in this range. Ever.
The rating scale is like the Richter scale for earthquakes, but in reverse: The lower the number, the passenger gets exponentially worse. Ruder, louder, dirtier, crazier.
When I first started, I accepted rides from almost anyone. It only took a few low-rated passengers to change my mind.
Passengers love to ask me, “Have you ever had anyone throw up in your car?” When I reply, “No,” some actually seem kind of upset that I don’t have a crazy vomit story to tell.
The thought of vomit makes me squirm. It’s disgusting. Knock on wood, but I haven’t had any bad experiences with vomit in my car yet.
Part of the reason I believe that I’ve had no one vomit in my vehicle is because I no longer accept low-rated passengers, especially late at night. I have rejected quite a few 4.5 and 4.6-rated passengers from 11 p.m. on, and I know other drivers do the same. The reason is simple: Bad ratings only come from lots of one-star reports, and one-star reports most likely came from drivers who had to deal with a vomiting passenger.
The quickest way to make a driver leave a one-star review is to vomit in their vehicle. Not only is it plain disgusting, but they’re likely done driving for the night because their interior covered in vomit, right at the busiest time of night when the drivers are likely to make the most money.
There is no place to properly clean a vehicle late at night, so the driver likely has to clean it themselves or wait until the next morning. Hopefully the pictures they take for Uber or Lyft support aren’t blurry, because they now have to begin the process of opening a support ticket with the companies to receive a cleaning fee. Sometimes the drivers are never reimbursed, because Uber and Lyft want a professional receipt, and if the driver cleaned their car themselves, they obviously won’t have one.
If your rating is in this range, do not be surprised if you have to wait for a very long time for a ride, as drivers are probably constantly rejecting your requests. In fact, if your rating remains this low for too long, you might even be kicked off the platform.
One slow afternoon, I received a request for a 4.55-rated passenger, which is very low. I had to see how someone could have such a bad rating. I just had to. I accepted the ride. I wrote about this guy before, but here is what happened.
I pulled up to a restaurant in the middle of the afternoon. Almost immediately, I regretted accepting this ride. This behemoth of a man walking like a giant in a kid’s movie stumbled his way over to my car. Clearly drunk, he opened the door and said, “You the Uber?” I almost wanted to tell him no and cancel the ride, but I froze.
He got in, and I wanted out. He smelled like old cheese and old cabbage, and I hate cabbage.
We’re driving away and he whipped out a vape pen and asked me if he could smoke it. I told him no.
Staring out the window, he asked me if I voted for Donald Trump or Hillary Clinton. I told him I don’t discuss politics.
He then aggressively tapped on my shoulder and asked, “You seem cool, are you a pepperoni pizza or a pineapple pizza kind of guy?” I said pepperoni, and to please not touch me. He replied, “Oh, cool,” and then started humming along loudly, and horribly off-beat, to a tune that sounded nothing like the song that was playing out of the stereo, while simultaneously tapping on the window and rubbing his belly.
His shirt had food stains all over it, and every time he took a breath it sounded like he had sleep apnea. He would also randomly interrupt his humming to let out a loud burp.
What felt like an eternity later, after a 10-minute ride, we arrived at his house. He got out and slammed my door. I turned around and he had left such large sweat stains on my seat that it looked like someone was still sitting there.
Well, that’s what you get for accepting a 4.55 ride, I told myself.